010: 7th Commandment of a Retail Loss Prevention Agent

Podcast: Play in new window | Download

Subscribe: RSS

This episode highlights the 7th Commandment of a Retail Loss Prevention and it’s the first episode where we had to add the “explicit” rating in itunes, due to the real examples used to drive home the point. Listen to a few important examples of why you should BE PROFESSIONAL AT ALL TIMES...which is the 7th Commandment in our series.

As a Loss Prevention Agent you always have 100 sets of eyes watching you and judging your actions. So…here’s your “Tip Worth Stealing” in this episode: Addressing your suspects as Sir or Ma’am can go a long way in this business!

Listen to the story of Happy Gilmore, the teenage juvenile who had a one-handed party in a retail environment…and his Mom was in the hair salon…unaware of his behavior! Hint: We needed those latex gloves for this one! 🙂

Enjoy all the juicy details!