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16: Smartphone Thieves with Rey Brown

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This episode is jam packed with valuable tips and directions for protecting your phone, your privacy, and your sanity against smartphone thieves!
My special guest is Rey Brown, a technology and Smartphone expert who provides us with a ton of inside information related to iphones, android phones, and theft prevention apps.
It’s jam packed with great information, including a valuable tip worth stealing!
We discuss buying and selling smart phones on Craigslist, how to use the iphone location app, and various ways that the major cell phone carriers are trying to protect smartphone users from thieves.
Listen to this episode now!

015: Catching Thieves with a U.S. Postal Inspector – Part 2

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In this episode, we pick up the second part of our interview with a U.S. Postal Inspector. Our conversation includes the importance of the Forensic Lab of the Post Office and how the lab can make or break a big case.

Also, we discuss how to actually become a Postal Inspector and highlights of the career pros and cons of this unique arm of law enforcement. You can only apply to be an Inspector during a “hiring season”. (PostalInspectors.uspis.gov)

Listen in now…enjoy!

014: Catching Thieves with a U.S. Postal Inspector – Part 1

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We have a very special episode for you today…

I recently sat down with an Federal Agent from one of the oldest and most interesting Law Enforcement Agencies in the country.

And..My featured guest makes a living as a U.S. Postal Inspector…representing the Law Enforcement arm of the U.S. Postal Inspection Service.
I’ve worked with many Postal Inspectors over the years and they play a very important role in law enforcement today…especially with the rise in electronic fraud around the country and the world.

My guest is one of those woman who’s truly making a difference with her work! and She’s gonna shed some light on this interesting career with us …

She is a highly accomplished Fraud Investigator who has definitely made an impact in the world of Law Enforcement.

She a great investigator…but she really excels at catching thieves who prey on the elderly…

In fact…she has worked on some very high profile cases, (listen to this…it’s impressive) and she even had a legislative bill enacted here in the state of California, as a result of her successful investigation involving insurance fraud committed against senior citizens. Believe me..not many postal inspectors can make that claim…

We had a lot to cover in this interview so I decided to break it up into 2 parts…and the episode you’re about to hear is Part #1.

013: 10th Commandment of a Retail Loss Prevention Agent

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Our Crook of the week this week comes to us from Clearwater Florida!
Man Steals “Operating Room Surgical Table”!
In a daring daytime heist, a man walked into a Florida hospital and wheeled out a $48,000 operating room table, according to police who Saturday arrested a suspect on burglary and grand theft charges.

Strange one this week!

This episode also covers our last Commandment in our popular series of the 10 Commandments of a Retail Loss Prevention Agent.

In God We Trust – All Others Will Be Monitored

The premise of this commandment is that there is corruption and theft at some of the highest levels of Authority.

You’ll meet Mauro the Maint. Man Mauro the Maint. Man. He was the Best friend of the LP Manager, and he was also the biggest thief in the entire store.
Listen to the details about how we caught him!

Then we highlight another “high level” Executive who was caught in an unethical “situation” that eventually got him fired!

Chalk one up for the Good Guys!

Hate to end this series on a low note but we emphasize this Commandment by recounting the Loss Prevention Vice President from Toys-R-Us who plead guilty to manslaughter after killing a Store Manager who surprised him in the middle of a theft.

Our hearts go out to the victim’s family on this one!

Listen to the episode now!

012: 9th Commandment of a Retail Loss Prevention Agent

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Our Crook of the Week comes to us this week from…SOMEWHERE OVER THE RAINBOW…
What Am I talking about? Well…we are talking about those magic slippers from the Wizard of Oz…
The slippers, worn by Garland in Oz, were stolen from the Judy Garland museum nearly a decade ago.
An anonymous donor has offered a million-dollar reward for information that could lead to the return of a stolen pair of Judy Garland’s ruby slippers from The Wizard of Oz.

We’ll have to wait and see how this one turns out.

The next Commandment in our current series is a good one.

The 9th Commandment of a Retail Loss Prevention Agent is…Prepare for the Unexpected!
That’s right…as a Loss Prevention Agent, you are dealing with the unknown and the unexpected some times and you must be prepared to make decisions and hopefully make the right decisions that keep you out of trouble.

In this episode we discuss the parolee booster who jumps from a three story parking structure to try and escape us from placing him in custody.
We also relive an attack from a transient with a giant electric massager…and a female thief suspect who is caught with a purse full of adult sex toys.

You’ll need to listen in to find out what happens!

011: 8th Commandment of a Retail Loss Prevention Agent

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One of the realities of the Loss Prevention industry that hit me early on was that we have groupies.

Yeah… it’s true.

We really do have a flock of sinful followers that want to get to know us on a very,very, personal level. For some reason it just seems to be a part of the retail culture. (At least it was during my days working the floor.)

Now, the human side of us…most of us… likes to admit that it feels good to be wanted. But … as you might imagine…groupies are DANGEROUS!

In this episode I give plenty of real world examples why you should always …RUN FROM LOSS PREVENTION GROUPIES!

That is the 8th Commandment…worth repeating again….RUN FROM LOSS PREVENTION GROUPIES!

In this episode I provide a S-I-M-P-L acronym that will help you understand the real motives of LP groupies.

Also…the Tip Worth Stealing in this episode is…”If You Lay With Dogs…You’re Gonna Get Fleas”!

Listen to all the juicy details now!

010: 7th Commandment of a Retail Loss Prevention Agent

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This episode highlights the 7th Commandment of a Retail Loss Prevention and it’s the first episode where we had to add the “explicit” rating in itunes, due to the real examples used to drive home the point. Listen to a few important examples of why you should BE PROFESSIONAL AT ALL TIMES...which is the 7th Commandment in our series.

As a Loss Prevention Agent you always have 100 sets of eyes watching you and judging your actions. So…here’s your “Tip Worth Stealing” in this episode: Addressing your suspects as Sir or Ma’am can go a long way in this business!

Listen to the story of Happy Gilmore, the teenage juvenile who had a one-handed party in a retail environment…and his Mom was in the hair salon…unaware of his behavior! Hint: We needed those latex gloves for this one! 🙂

Enjoy all the juicy details!

009: 6th Commandment of a Retail Loss Prevention Agent

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We continue our series on the 10 commandments of a Retail Loss Prevention Agent as we walk through the sixth commandment on this episode.

I always teach new LP employees to have a good understanding of the law. I’m not just referring to the handful of penal codes regarding theft or fraud, but it’s also beneficial to know the definition of other violations of the law…just in case you need to fall back on one of them during the course of your duties.

So..the Sixth Commandment is “KNOW YOUR PENAL CODES”!

For example…vandalism is good one to be familiar with because many times the suspects we encounter may not actually steal any product but they may damage store product beyond repair or beyond resale value, thus causing a real monetary loss to the bottom line.

Some other crimes that you may have to deal with on the job are white collar crimes like writing checks on a bogus account…embezzlement…or maybe battery…assault with a deadly weapon…obviously burglary…especially after hours…and even armed robbery.

These are common crimes that are committed in a retail environment so its always in your best interest to know what crimes to charge your suspects with based on what you’re dealing with.

So…case in point…let me give you an excellent example of this commandment and how knowing my penal codes made a difference for me and my employer.

In this business…I like to say “Arm yourself with knowledge” and you’ll be two steps ahead of the bad guys. So you’ll definitely want to listen to this episode to meet the Drapery Diva.

Also we introduce our new “project” we’ve been working on behind the scenes. We are taking a limited amount of students to join our “Street Degree Academy”. This is an online course where you’ll get a series of lessons and real life video training related to protecting yourself from the bad guys lurking around nearly every corner in America.

So…in this course we’ll be covering topics such as:
How to become a drug recognition expert
How to buy your first gun & carry it without going to jail
Learn how to accurately describe a criminal suspect
How to spot a hidden handgun
How to properly file a restraining order
7 steps of personal protection
How to check your personal credit for fraud…at no charge!
Detect when someone is lying to you
How to deal with difficult people
How to conduct your own investigation online
You’ll also get a crash course on unusual and home made weapons
That’s just a short list of topics we’ll cover in this new course.

It’ll be like an online version of a police academy…geared especially to the rookies out there who those who might be a little naive or maybe you’re a little sheltered from reality…or maybe that single MOM who needs some guidance in this area. It’s even for the men of this world who need to brush up on their Manliness!

If you’re interested in hearing more about this course send us an email @ Wecatchthieves@gmail.com

008: Can Robots Really Catch Thieves? The Answer May Surprise You!

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Have you ever wondered…Who will be the crime fighters of tomorrow? I think about sometimes and Well…it still remains to be seen who will be rounding up the crooks of this world but I actually think robots will be a player in this field that we cant ignore .
Robots have always been an interesting topic to dive into as Hollywood has portrayed their share of robots for several year starting with Star Wars and the R2 D2…Terminator…Robocop and even the movie I Robot. Let’s face it…America loves robots.
So….Imagine this. Imagine an alert, Security Employee who shows up on time every day, works sleeplessly, collects massive amounts of video , recognizes and reacts to abnormal sounds, (like a scream or broken glass), analyzes social media in real time, and automatically runs 300 license plates in 60 seconds. This is exactly what the K5 robot can do…and more…
If you don’t much about the K5 Robot before today then you’re in for a real eye opener!

007: 5th Commandment of a Retail Loss Prevention Agent

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This is a great episode that explains the 5th Commandment of a Retail Loss Prevention Agent…which is: Think Shrink…Not Shenanigans!

Listen to the story of how two Loss Prevention Agents “dodged a bullet” while working an internal investigation because of their decision to stir up some shenanigans. The Police were involved in this investigation and they weren’t questioning the suspects this time.

Also, this episode gives you a sneak peek into the abundance of shenanigans that occurs in the retail industry related to the relationships of Loss Prevention Agents and store employees.

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